I used to love talking on the phone. When I was in high school my parents frequently complained of the hours I would spend curled up in the phone nook in the hallway of our home. I always raced to answer the phone when it rang. And I was devastated if I wasn’t the one to answer it. In my teenage years there was little more exciting than finding out who was going to be on the other end of the call. Would it be that boy I had a crush on? Usually it wasn’t. 🙁

I recently wrote about my experience with a horribly stressful job, and some of the things to look out for to determine if you or your staff are experiencing unusual amounts of stress.

“If you don’t make some major lifestyle changes, you will probably have a stroke before you turn 30.”

Yesterday I was part of a brief twitter conversation talking about brands that do twitter well – @telstra, @qantas, @virginamerica, @auspost were all mentioned.

I’m just going to come out and say it. I absolutely LOVE working from home.

As the demands on my time increase, I’m finding it more and more difficult to fit in exercise. Even finding time for a 30 minute walk is difficult if I don’t do it as soon as I get up in the morning. And walking first thing isn’t always possible.

I have always valued education and professional development. I wouldn’t have completed three degrees if I didn’t! Or have books exploding from every shelf in my house!

I watched a fabulous TED talk by Margaret Heffernan a few weeks ago and I can’t stop thinking about it.

I got up this morning at about 5am – no reason, I was just WIDE AWAKE. Despite being completely exhausted.

Have a think about how you felt the last time someone said “thank you” to you when you did something for them.

Most people who meet me don’t realise I am an introvert.

My last post looked at whether uni students should be using twitter. It’s a massively resounding yes from me in case you haven’t read the post.

Someone the other day was asking if uni students should be using twitter.

It’s rare I publicly name and shame about poor customer service on social media, but I know many others don’t share my view. I read an absolute ripper of a brand rant on Facebook yesterday! Disappointingly (for me!) it has now disappeared. It was truly excellent writing!

I’ve been a bit miffed at a few organisations lately because they have been ignoring me. Not returning phone calls. Ignoring emails. Pretending not to see my tweets.

I first wrote this post back in July 2011, for my old marketing blog. Given Lady Gaga’s stupendous performance at the Academy Awards earlier this week, I have been inspired to dig it out and repost, with an update or two.